Refund and Credit
CAMP REFUNDS & CREDITS
Camp 2021 Cancellation Policy & Fees:
Refund requests must be received in writing 3 or more business days before the start date of the camp. No refund requests will be accepted after that time.
If you need to cancel a Camp enrollment, please submit your request, in writing, 3 or more business days before the start date of the camp: email: firstname.lastname@example.org, send via USPS mail, or use our exterior drop slot at the Rec & Ed office (the drop slot is located on the side of the building closest to S. Seventh St.)
All 2021 Summer Camp refunds will incur a $15 transaction request processing fee. We will not issue credits or refunds for student absences or weather/facility/other partial day or week cancellations. However, we will review this policy in the event of excessive cancellations or extenuating circumstances. Camp fees will not be pro-rated based on the camper's attendance. In the event Rec & Ed cancels a camp offering, a full refund will be issued to participants.
Camp 2021 Refund Schedule:
Email Request Received Refund/Credit Minus Processing Fee
3 or more business days before start date of the camp 100% $15/transaction request
less than 3 business days from the start date of the camp No refund/credit No refund/credit
Camp 2021 Transfer Policy:
Transfer requests are subject to availability, and must be emailed to email@example.com 3 or more business days before the start date of the camp. No transfer requests will be accepted after that time. If there is a difference in camp price, and the transfer results in additional money owed, payment will be collected over the phone. However, if the transfer results in a surplus, your Rec & Ed account will be credited for future use.